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The Sims 3 Crash Log Analyzer

by FordGT90Concept Posted 20th Aug 2010 at 10:11 PM - Updated 9th Jan 2018 at 7:19 PM by FordGT90Concept
2247 Comments / replies (Who?) - 25 Feedback Posts
I will no longer be watching the comments page after The Sims 4 launches on September 4, 2014.

Translations:
-Deutsch

Summary:
The Sims 3 Crash Log Analyzer (CLA) parses crash logs (xcpt*.txt) in the the Documents\Electronic Arts\The Sims 3 directory. It then attempts to discover what most likely caused the crash which CLA displays under the "Likely Cause" column.

This is a tool to help diagnose crashes. It is not a miracle worker.




System Requirements:
-Microsoft .NET Framework 4.0 Client Profile. Mac OS X is not supported.
-An internet connection is required to get the names of The Sims 3 executables. If you don't have an internet connection, it will ask for a "*.plf" file. Download the current version here and point to it when it requests it.


Usage:
Upon opening CLA, you will see a list of crashes and their likely causes. You can click on the corresponding buttons under solutions for assistance in solving those specific issues. If you are getting a lot of "Unknowns," you may either click on "Export to Text File" which prompts you to save it or click on "Copy BB Code" which copies the data to your clipboard to be pasted in the comments (see below) or the official Sims 3 Forums.

CLA does not delete any logs by default. If you wish to delete the logs, you can do so under the File menu.

Please note that download threads are not for game help and support.

While this program can be helpful in troubleshooting certain issues with your game, download threads are not meant to provide solutions to game problems. Please do not post your crash log stuff here to ask for further help - please use the Help section here at MTS, starting with this: Game Help:Sims 3 Game Problemwiki and following the instructions, each step, in order. This FAQ: Game Help:Sims 3 Crashingwiki can also be helpful. If you continue to have problems even after trying ALL of the steps in the above-linked two FAQs, you can post a new thread in the Help Q&A forums (there's a link at the top of every FAQ) and we will be happy to offer you help for your problems one-on-one. Make sure to include a detailed list of everything you've tried to fix the problem (not just "I've done the FAQs" but a description of the steps you took, in your own words) as well as the summary version of your system specs, using the form you can copy-paste from this page: Game Help:System Specswiki


Unknown Crashes:
If you are getting a lot of unknown crashes, you can use the "Copy to Clipboard" button and paste the results in the comments section.

This information may be used to expand the library of crashes the application can recognize.

Please be aware that is it very unlikely reporting unknown crashes will result in good, immediate advice to fix the crashes. I would recommend looking here for a list of things to try to fix the problem. If you happen to figure out what fixed the crashes you reported previously, please provide an update so that I can perhaps automate the detection of that specific type of crash for people that experience the same problem.


Additional Credits:
Sim Jett and members of the official The Sims 3 forums for testing and research.
Tags: #crash, #logs, #xcpt, #ts3, #sims 3, #dep, #laa, #error 12

Operating System: Windows
Utility Type: Miscellaneous
Plugin Type: Not Applicable

You must have the expansion or stuff packs listed below installed to use this custom content. Please see the post text for any exceptions.

Sims 3
Key: - File was updated after upload was posted
Filename - Tip: You can click the magnifying glass to see the archive contents Size Downloads Date
ts3cla.zip | 1.69.43 - Minor update to stop skuversion.txt nag.

Size: 35.8 KB · Downloads: 13,715 · 9th Jan 2018
35.8 KB 13,715 9th Jan 2018
Don't forget to Thank the creator after downloading! Use the Thanks button located above the screenshots above.
Quick Guide:

1. Click the file listed on the Files tab to download the file to your computer.
2. Extract the zip, rar, or 7z file. Now you will have either a .package or a .sims3pack file.

For Package files:

1. Cut and paste the file into your Documents\Electronic Arts\The Sims 3\Mods\Packages folder. If you do not already have this folder, you should read the full guide to Package files first: Sims 3:Installing Package Fileswiki, so you can make sure your game is fully patched and you have the correct Resource.cfg file.
2. Run the game, and find your content where the creator said it would be (build mode, buy mode, Create-a-Sim, etc.).

For Sims3Pack files:

1. Cut and paste it into your Documents\Electronic Arts\The Sims 3\Downloads folder. If you do not have this folder yet, it is recommended that you open the game and then close it again so that this folder will be automatically created. Then you can place the .sims3pack into your Downloads folder.
2. Load the game's Launcher, and click on the Downloads tab. Find the item in the list and tick the box beside it. Then press the Install button below the list.
3. Wait for the installer to load, and it will install the content to the game. You will get a message letting you know when it's done.
4. Run the game, and find your content where the creator said it would be (build mode, buy mode, Create-a-Sim, etc.).


Extracting from RAR, ZIP, or 7z: You will need a special program for this. For Windows, we recommend 7-Zip and for Mac OSX, we recommend Keka. Both are free and safe to use.


Need more help?

If you need more info, see:
 
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Test Subject
#51 Old 24th Aug 2010 at 2:40 AM Last edited by ivyclarice : 24th Aug 2010 at 2:48 AM. Reason: Trying to keep thread width under control!
Thanks so much for your time and effort on this!

I haven't had any issues with crashing prior to Saturday night, and I note that the two crash readouts are very similar.

I have since used the patch downloader recommended above.

Both crashes happened during saves, and I believe my sims were on vacation during both instances.

Code:
          Processor Name: AMD Athlon(tm) Processor LE-1640
  Processor Architecture: x86
      Graphics Processor: NVIDIA GeForce 8400 GS   

Games Installed: The Sims™ 3 (1.14.11.007001), 
The Sims™ 3 World Adventures (2.0.86.002001), 
The Sims™ 3 High-End Loft Stuff (3.0.38.004001), 
The Sims™ 3 Ambitions (4.2.32.007001)
 Custom Content: Yes (283 found)

[UNKNOWN] 8/20/2010 8:10:56 PM
     OS Version: 6.0.6001
       TS3 Path: C:\Program Files\Electronic Arts\The Sims 3 Ambitions\Game\Bin\TS3EP02.exe
    TS3 Version: 0.2.0.110
  Installed RAM: 2.00 GiB
        TS3 RAM: 1.18 GiB / 2.83 GiB
     Crash Type: ACCESS_VIOLATION reading address 0x00000015
  Crash Address: 
0x00b6354a "C:\Program Files\Electronic Arts\The Sims 3 Ambitions\Game\Bin\TS3EP02.exe":0x0001:0x0076254a

[UNKNOWN] 8/23/2010 8:48:50 PM
     OS Version: 6.0.6001
       TS3 Path: C:\Program Files\Electronic Arts\The Sims 3 Ambitions\Game\Bin\TS3EP02.exe
    TS3 Version: 0.2.0.110
  Installed RAM: 2.00 GiB
        TS3 RAM: 1.20 GiB / 2.83 GiB
     Crash Type: ACCESS_VIOLATION reading address 0x0000000c
  Crash Address: 
0x00b6354c "C:\Program Files\Electronic Arts\The Sims 3 Ambitions\Game\Bin\TS3EP02.exe":0x0001:0x0076254c

Lab Assistant
#52 Old 24th Aug 2010 at 4:18 AM
Really nice, thank you. I haven't had any crashes recently but I ran the program and fixed my LAA so it says "true" now and the game runs much more quickly than it did before.

I ran it again and it still says I have LAA crashes, even though I haven't had any crashes, the LAA is fixed and my game runs fine.
Scholar
Original Poster
#53 Old 24th Aug 2010 at 6:00 AM
It doesn't delete crash logs automatically so until you do, it will still find and report old crash logs. You can delete the logs under "File" in the Crash Log Analyzer.
Test Subject
#54 Old 24th Aug 2010 at 7:47 AM Last edited by pridevah : 24th Aug 2010 at 8:14 AM.
Quote:
Originally Posted by FordGT90Concept
No sense because you didn't have any large address aware crashes. It effectively didn't change anything.

I have a sneaking suspicion your graphics card might be to blame. The NVIDIA GeForce 9300M GS is a very weak card not suitble for 3D gaming.


Yes,that's my card...(calling names to the card ).I've had suspicions too about it but it was once I had a corrupt cache so although I keep it up to date it isn't good enough huh?Thanks anyway but a last question...Why with only Base and WA it played perfectly??

Thank you for taking the time to help me.

EDIT:Aso why doesn't it crash in CAS???
Scholar
Original Poster
#55 Old 24th Aug 2010 at 9:02 AM
Every expansion increases the workload on the computer. Additionally, every expansion adds another layer of complexity for things to go wrong. It might be the game, it might not be. I wish The Sims generated better error logs but that's never going to happen so we are stuck with exception reports that are vague.

I will keep an eye out for patterns but my hopes are low on finding anymore than were already found. There's just too many variables.

Crashes can happen at any time for numerous reasons.
Test Subject
#56 Old 24th Aug 2010 at 1:46 PM Last edited by pridevah : 24th Aug 2010 at 4:17 PM.
Quote:
Originally Posted by FordGT90Concept
Crashes can happen at any time for numerous reasons.


I meant why mine doesn't crash in CAS but it is probably because of the workload.

Also thanks again for the effort...

EDIT: It crashes in CAS too...It just takes more time...
Test Subject
#57 Old 24th Aug 2010 at 4:33 PM
Quote:
Originally Posted by gh0ul
Thank you for your reply! I will try updating WA.

Concerning the CC: I used to have several thousand pieces working perfectly fine until I installed Ambitions. I have cut down to zero, yet Create A Style continues to freeze whilst loading it, and each time I put in more than a couple .packages, the game hardly loads. As mentioned, what used to take a few seconds pre-ambitions to load, now takes a few hours! Needless to say, I don't bother playing anymore, yet I cannot see myself playing without ANY CC. Without ANY installed CC, the game runs smoothly (except Create A Style, as stated. It simply refuses to run).


Tried updating WA, but all I got was the message "Error - RTPatch: Invalid file found: Game/Bin/TS3EP01.exe"

Could this be the source of my agony? If so, do you have any idea how to fix it?
Scholar
Original Poster
#58 Old 24th Aug 2010 at 6:44 PM
Try hitting "Reset LAA" then running the patch again.

If that doesn't work you might have to uninstall World Adventures (make sure to NOT delete save data when it asks) and install it again. Run the patch downloader again once it is installed to get it current. It should fully patch without a hitch.
Test Subject
#59 Old 25th Aug 2010 at 5:47 AM
Hi! Thanks for this program.

I had one crash due to LAA and fixed that with your LAA program.

I've had several crash to desktop while playing that have unknown causes. All have been access violations with different addresses listed. I'm not sure what that means.

I believe I'm up to date on patches. I used your great patch program to make sure the last patch installed correctly. Any help would be greatly appreciated. Thanks again!

Here's the log from the most recent one:

UNKNOWN] 8/24/2010 11:18:28 PM
OS Version: 6.0.6002
TS3 Path: C:\Program Files (x86)\Electronic Arts\The Sims 3 Ambitions\Game\Bin\TS3EP02.exe
TS3 Version: 0.2.0.110
Installed RAM: 4.00 GiB
TS3 RAM: 385 MiB / 2.00 GiB
Crash Type: ACCESS_VIOLATION reading address 0x00000004
Crash Address: 0x005c31c0 "C:\Program Files (x86)\Electronic Arts\The Sims 3 Ambitions\Game\Bin\TS3EP02.exe":0x0001:0x001c21c0
Test Subject
#60 Old 25th Aug 2010 at 6:51 AM
Hi! I feel stupid, I never liked asking for help, but I keep getting crashes. They happen randomly while in gameplay, never in CAS or if I have the town paused on map view and wander away, and I think I'm up to date on patches. I have a lot of CC, so I'll see if cutting back some of that will help.

Processor Name: AMD Phenom(tm) II X2 550 Processor
Processor Architecture: AMD64
Graphics Processor: ATI Radeon HD 4850

Games Installed: The Sims™ 3 (1.14.11.007017), The Sims™ 3 World Adventures (2.9.10.007017), The Sims™ 3 Ambitions (4.2.32.007017)
Custom Content: Yes (3348 found)

[UNKNOWN] 8/23/2010 10:04:55 PM
OS Version: 6.0.6000
TS3 Path: C:\Users\Chaos\Documents\here by stuff\Electronic Arts\The Sims 3 Ambitions\Game\Bin\TS3EP02.exe
TS3 Version: 0.2.0.110
Installed RAM: 4.00 GiB
TS3 RAM: 1.56 GiB / 4.00 GiB
Crash Type: ACCESS_VIOLATION reading address 0x00000004
Crash Address: 0x005c31c0 "C:\Users\Chaos\Documents\here by stuff\Electronic Arts\The Sims 3 Ambitions\Game\Bin\TS3EP02.exe":0x0001:0x001c21c0

[UNKNOWN] 8/23/2010 10:52:40 PM
OS Version: 6.0.6000
TS3 Path: C:\Users\Chaos\Documents\here by stuff\Electronic Arts\The Sims 3 Ambitions\Game\Bin\TS3EP02.exe
TS3 Version: 0.2.0.110
Installed RAM: 4.00 GiB
TS3 RAM: 2.14 GiB / 4.00 GiB
Crash Type: ACCESS_VIOLATION reading address 0x00000004
Crash Address: 0x005c31c0 "C:\Users\Chaos\Documents\here by stuff\Electronic Arts\The Sims 3 Ambitions\Game\Bin\TS3EP02.exe":0x0001:0x001c21c0

[UNKNOWN] 8/23/2010 11:39:41 PM
OS Version: 6.0.6000
TS3 Path: C:\Users\Chaos\Documents\here by stuff\Electronic Arts\The Sims 3 Ambitions\Game\Bin\TS3EP02.exe
TS3 Version: 0.2.0.110
Installed RAM: 4.00 GiB
TS3 RAM: 2.14 GiB / 4.00 GiB
Crash Type: ACCESS_VIOLATION reading address 0x00000004
Crash Address: 0x005c31c0 "C:\Users\Chaos\Documents\here by stuff\Electronic Arts\The Sims 3 Ambitions\Game\Bin\TS3EP02.exe":0x0001:0x001c21c0

[UNKNOWN] 8/24/2010 4:59:21 PM
OS Version: 6.0.6000
TS3 Path: C:\Users\Chaos\Documents\here by stuff\Electronic Arts\The Sims 3 Ambitions\Game\Bin\TS3EP02.exe
TS3 Version: 0.2.0.110
Installed RAM: 4.00 GiB
TS3 RAM: 1.89 GiB / 4.00 GiB
Crash Type: ACCESS_VIOLATION reading address 0x00000004
Crash Address: 0x005c31c0 "C:\Users\Chaos\Documents\here by stuff\Electronic Arts\The Sims 3 Ambitions\Game\Bin\TS3EP02.exe":0x0001:0x001c21c0

[UNKNOWN] 8/24/2010 8:57:43 PM
OS Version: 6.0.6000
TS3 Path: C:\Users\Chaos\Documents\here by stuff\Electronic Arts\The Sims 3 Ambitions\Game\Bin\TS3EP02.exe
TS3 Version: 0.2.0.110
Installed RAM: 4.00 GiB
TS3 RAM: 2.20 GiB / 4.00 GiB
Crash Type: ACCESS_VIOLATION reading address 0x1ce80144
Crash Address: 0x005b1ec7 "C:\Users\Chaos\Documents\here by stuff\Electronic Arts\The Sims 3 Ambitions\Game\Bin\TS3EP02.exe":0x0001:0x001b0ec7

[UNKNOWN] 8/25/2010 1:10:05 AM
OS Version: 6.0.6000
TS3 Path: C:\Users\Chaos\Documents\here by stuff\Electronic Arts\The Sims 3 Ambitions\Game\Bin\TS3EP02.exe
TS3 Version: 0.2.0.110
Installed RAM: 4.00 GiB
TS3 RAM: 2.23 GiB / 4.00 GiB
Crash Type: ACCESS_VIOLATION reading address 0x00000004
Crash Address: 0x005c31c0 "C:\Users\Chaos\Documents\here by stuff\Electronic Arts\The Sims 3 Ambitions\Game\Bin\TS3EP02.exe":0x0001:0x001c21c0
Lab Assistant
#61 Old 25th Aug 2010 at 1:20 PM
Just an update on my previous crash report, I took all my mods out and added them back 1 by 1 and found the problem one - it was a bad merged file of medieval items - somehow had managed to merge some game mods in there instead of just objects and clothing now sorted and all is working fine, ran the game for over an hour with no crashes.

----------------------------------------------
We are all part of the tapesty of life. Weave your threads with the colours of peace, love and compassion my friends.
Scholar
Original Poster
#62 Old 25th Aug 2010 at 6:33 PM Last edited by FordGT90Concept : 25th Aug 2010 at 7:16 PM.
Quote:
Originally Posted by rednotdead
Just an update on my previous crash report, I took all my mods out and added them back 1 by 1 and found the problem one - it was a bad merged file of medieval items - somehow had managed to merge some game mods in there instead of just objects and clothing now sorted and all is working fine, ran the game for over an hour with no crashes.

That information is very helpful. I will release an updated version of CLA soon which can detect that specific crash.

FYI, 10 crashes of the same sort were reported in this thread so far.


The updated CLA is up.
Test Subject
#63 Old 26th Aug 2010 at 1:39 AM
Okay, just experienced another crash (spouse did at the same time, as well). Log is below.

As mentioned in the first post on this page, I've updated all patches and taken out a mod I'd added on the date the crashes began.

I am very suspicious of these crashes happening at the same time on two different computers, both during the hour of 8 PM.

Code:
          Processor Name: AMD Athlon(tm) Processor LE-1640
  Processor Architecture: x86
      Graphics Processor: NVIDIA GeForce 8400 GS   

Games Installed: The Sims™ 3 (1.14.11.007001), The Sims™ 3 World Adventures (2.9.10.007001), The Sims™ 3 High-End Loft Stuff (3.5.8.007001), The Sims™ 3 Ambitions (4.2.32.007001)
 Custom Content: Yes (292 found)

[UNKNOWN] 8/20/2010 8:10:56 PM
     OS Version: 6.0.6001
       TS3 Path: C:\Program Files\Electronic Arts\The Sims 3 Ambitions\Game\Bin\TS3EP02.exe
    TS3 Version: 0.2.0.110
  Installed RAM: 2.00 GiB
        TS3 RAM: 1.18 GiB / 2.83 GiB
     Crash Type: ACCESS_VIOLATION reading address 0x00000015
  Crash Address: 0x00b6354a "C:\Program Files\Electronic Arts\The Sims 3 Ambitions\Game\Bin\TS3EP02.exe":0x0001:0x0076254a

[UNKNOWN] 8/23/2010 8:48:50 PM
     OS Version: 6.0.6001
       TS3 Path: C:\Program Files\Electronic Arts\The Sims 3 Ambitions\Game\Bin\TS3EP02.exe
    TS3 Version: 0.2.0.110
  Installed RAM: 2.00 GiB
        TS3 RAM: 1.20 GiB / 2.83 GiB
     Crash Type: ACCESS_VIOLATION reading address 0x0000000c
  Crash Address: 0x00b6354c "C:\Program Files\Electronic Arts\The Sims 3 Ambitions\Game\Bin\TS3EP02.exe":0x0001:0x0076254c

[UNKNOWN] 8/25/2010 8:28:19 PM
     OS Version: 6.0.6001
       TS3 Path: C:\Program Files\Electronic Arts\The Sims 3 Ambitions\Game\Bin\TS3EP02.exe
    TS3 Version: 0.2.0.110
  Installed RAM: 2.00 GiB
        TS3 RAM: 1.37 GiB / 2.83 GiB
     Crash Type: ACCESS_VIOLATION reading address 0x0000000c
  Crash Address: 0x00b6354c "C:\Program Files\Electronic Arts\The Sims 3 Ambitions\Game\Bin\TS3EP02.exe":0x0001:0x0076254c

Scholar
Original Poster
#64 Old 26th Aug 2010 at 2:07 AM
The only thing I can think of that might cause a game to crash and do so at about the same time is an anti-virus scan. Try disabling your antivirus program before playing the game.
Test Subject
#65 Old 26th Aug 2010 at 7:57 PM
Hmm. Thanks! I had disabled a couple of other updaters, but not anti-virus. It's funny that it waits until a save to crash, but I try disabling the anti-virus (or having it run at a different time).
Scholar
#66 Old 26th Aug 2010 at 9:10 PM
Hi all,
Had a new crash tonight...I am in despair.Don't know if it will be possible some day to play Sims 3 without so many issues.

Processor Name: Processeur Intel Pentium III Xeon
Processor Architecture: x86
Graphics Processor: NVIDIA GeForce GTX 280

Games Installed: Les Sims™ 3 (1.14.11.007002), Les*Sims™ 3*Destination Aventure (2.9.10.007002), Les Sims™ 3 Inspiration Loft Kit (3.5.8.007001), Les Sims™ 3 Ambitions (4.2.32.007001)
Custom Content: Yes (588 found)

[UNKNOWN] 26/08/2010 20:46:28
OS Version: 5.1.2600
TS3 Path: C:\Program Files\Electronic Arts\Les Sims 3 Ambitions\Game\Bin\TS3EP02.exe
TS3 Version: 0.2.0.110
Installed RAM: 3,25 GiB
TS3 Free VM: 1,31 GiB / 3,00 GiB
Crash Type: ACCESS_VIOLATION reading address 0x0000000c
Crash Address: 0x00401411 "C:\Program Files\Electronic Arts\Les Sims 3 Ambitions\Game\Bin\TS3EP02.exe":0x0001:0x00000411

Its no DEP,no LAA,no CC.

It was a CTD,but somewhat different from the previous ctds.It occured suddenly and everything was back to desktop,but the desktop was transparent and during a while I was still able to see the room that I was decorating as the game crashed...Weird !

Thanks for all your help and for the update.Everyday reading carefully the thread and the posts of my fellow simmers who are too experiening a big pain !
Scholar
Original Poster
#67 Old 26th Aug 2010 at 9:56 PM
Christmas fear had the exact same crash as you and ivyclarice had two similar crashes. No cause is known yet but, as with most crashes that aren't DEP/LAA, I suspect are related to custom content.
Scholar
#68 Old 26th Aug 2010 at 10:37 PM
Thank you so much.You are a generous genius,always ready to help.
Yes, I have tons of CC (including tons of patterns).I test everything before installling.Delphy's tools are working hard ! But they can't prevent all issues.I think that I'll step by step reduce the amount of my Sims3packs files.It is hard,since playing with cc is what I enjoy so greatly in my sims games.

Thanks again !
Lab Assistant
#69 Old 26th Aug 2010 at 11:54 PM
This is the one I'm getting. Per the analyzer, it's not a DEP, LAA, or CC crash.

Processor Name: Intel(R) Pentium(R) D CPU 3.00GHz
Processor Architecture: x86
Graphics Processor: Radeon X1950 Pro Secondary

Games Installed: The Sims™ 3 (1.14.11.007002), The Sims™ 3 World Adventures (2.9.10.007002), The Sims™ 3 High-End Loft Stuff (3.5.8.007001), The Sims™ 3 Ambitions (4.2.32.007001)
Custom Content: Yes (32 found)

[UNKNOWN] 8/25/2010 11:06:37 PM
OS Version: 5.1.2600
TS3 Path: C:\Program Files\Electronic Arts\The Sims 3 Ambitions\Game\Bin\TS3EP02.exe
TS3 Version: 0.2.0.110
Installed RAM: 3.50 GiB
TS3 Free VM: 869 MiB / 2.00 GiB
Crash Type: ACCESS_VIOLATION writing address 0x00000030
Crash Address: 0x00ab1446 "C:\Program Files\Electronic Arts\The Sims 3 Ambitions\Game\Bin\TS3EP02.exe":0x0001:0x006b0446

Mine is a game freeze for about a minute, then CTD. Happens very sporadically.
Lab Assistant
#70 Old 28th Aug 2010 at 8:51 AM
Ok I got something interesting for you. I found this searching my error:

Quote:

Well, many of us had our fair of game crashes while playing spore... including me. Now while reading the crash logs I noticed that they all had one thing in common for me... and that was...

[Exception info]
date: 09-07-08
time: 17.06.44
type: ACCESS_VIOLATION writing address 0x00000000
address: 0x1f936d7d <unknown module>

No matter what kind of a crash there was... it was always some sort of access violation (the address it was writing or reading was not always the same though). So, I looked it up...

Quote:
To put it simply, an access violation occurs any time an area of memory is accessed that the program doesn't have access to. This can be due to bad code, faulty RAM or even a bad device driver. It really doesn't matter who the culprit is, the root issue is basically the same. For instance, memory location zero is reserved for the operating system, so any application that tries to access this address will crash with an access violation. The problem with this is that it is very easy to end up with a value of zero. If you set a pointer and initialize the value to NULL (which is 0), then try to access it, you will crash in this fashion. We call this a NULL Pointer and it is very common. The error you will receive should be similar to the following:
Unhandled exception at 0x00032b15 in Application.exe: 0xC0000005: Access violation reading location 0x00000000
So, at that point where Spore crashed for me the game was trying to write to the adress 0x00000000. That specific location is reserved for the operating system and the game should not be trying to do that in the first place. I could suspect that I got faulty RAM or a bad device driver but since so many of other seem to have the exact same problems the only conclusion is ...the programmers did a ****ty job coding this game.

Conclusion: No easy fix here... no work-around. Just wait until they decide to fix it.



As you notice it's another EA game, and the same error I've been getting, I just decided to look around and found this. Thought you might find this useful.

Ohya this is my crash:
Quote:
Processor Name: AMD Turion(tm) 64 X2 Mobile Technology TL-60
Processor Architecture: AMD64
Graphics Processor: ATI Mobility Radeon HD 2600

[UNKNOWN] 8/28/2010 12:29:58 AM
OS Version: 6.1.7600
TS3 Path: C:\Program Files (x86)\Electronic Arts\The Sims 3 Ambitions\Game\Bin\TS3EP02.exe
TS3 Version: 0.2.0.110
Installed RAM: 4.00 GiB
TS3 RAM: 2.59 GiB / 4.00 GiB
Crash Type: ACCESS_VIOLATION reading address 0x00000000
Crash Address: 0x00c66795 "C:\Program Files (x86)\Electronic Arts\The Sims 3 Ambitions\Game\Bin\TS3EP02.exe":0x0001:0x00865795


All this being about the "Crash Type: ACCESS_VIOLATION reading address 0x00000000" in particular. Know anything more?
Inventor
#71 Old 28th Aug 2010 at 9:42 PM
Not having any crashes lately but I wanted to ask if you could add a option to select a folder to search. I'm using Jonha's AGS3 and have therefore different folders where the logs could be (yes, moving them would work but it would be a nice feature).
Scholar
Original Poster
#72 Old 29th Aug 2010 at 3:54 AM Last edited by FordGT90Concept : 29th Aug 2010 at 5:15 AM.
Quote:
[Exception info]
date: 09-07-08
time: 17.06.44
type: ACCESS_VIOLATION writing address[u] 0x00000000
address: 0x1f936d7d [u]<unknown module>

That is consistent with a DEP crash (I underlined the important bits CLA checks for DEP crashes).


Quote:
Originally Posted by Missa
All this being about the "Crash Type: ACCESS_VIOLATION reading address 0x00000000" in particular. Know anything more?

Pretty generic, so nope. I put it it in my log records though for future reference.


Quote:
Originally Posted by crinrict
Not having any crashes lately but I wanted to ask if you could add a option to select a folder to search. I'm using Jonha's AGS3 and have therefore different folders where the logs could be (yes, moving them would work but it would be a nice feature).

Will do.

Edit: Done. 2.0.2 is up with that option added under the File menu.
Inventor
#73 Old 29th Aug 2010 at 9:54 AM Last edited by crinrict : 29th Aug 2010 at 7:45 PM.
Thanks a lot

EDIT:

Here is my german tutorial for this program:

http://crinrict.blogspot.com/2010/0...g-analyzer.html

I wrote in there that people can post their logs so I might be posting quite some crash logs here in the future
Lab Assistant
#74 Old 29th Aug 2010 at 8:29 PM
Yeah I figured... Just wondering if you had any ideas.

That and I wonder if it's the game trying to write to a system address. That's just bad programming! But I wouldn't put it past EA ...
Scholar
Original Poster
#75 Old 29th Aug 2010 at 10:22 PM
Low addresses are usually error numbers. Error 0, theoretically, should mean all is well. I suspect the error is actually caused by a null reference pointer but virtually anything could do that. I think it is pretty rare in The Sims 3 though.


Quote:
Originally Posted by crinrict
I wrote in there that people can post their logs so I might be posting quite some crash logs here in the future

If you do, make sure to include their user names (if available). People don't typically change their hardware very often and often use the same custom content so I organize the logs by who posted it.
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