Replies: 7 (Who?), Viewed: 611 times.
Test Subject
Original Poster
#1 Old 25th Jul 2022 at 12:16 PM

This user has the following games installed:

Sims 3, World Adventures, Ambitions, Late Night, Generations, Pets, Showtime, Supernatural, Seasons, University Life, Island Paradise, Into the Future
Default "a serious error has occured" preventing me from opening any worlds after installing sims 3 on new laptop
Recently I purchased a new laptop for myself and everything i have installed onto my new laptop (including sims 4) has gone smoothly. And then we get to the sims 3... First off I own all my games on disc but I downloaded them onto my new laptop through origin (because for some reason installing through cd wasn't updating my game past 1.62 but that's a whole other story and installing through origin seems to have fixed this). Unfortunately, this had its own problems, and i had to use the alder lake patch to allow me to launch the game at all, which solved that issue. Now this issue. i can launch the game perfectly fine but once i get to the main menu and i try to open a world (for reference i have absolutely no saves yet!) the loading bar fills instantly and i get this message : "a serious error has occurred while loading (town name). please restart the application". this happens with every town i try to load. My first step was to go to google and see if there was a solution, which there was. i have tried every single solution according to this wiki : http://simswiki.info/wiki.php?title...or_Has_Occurred and none have worked. So now i don't know what to do.

When using unlocker, it tells me that nothing is locked and the only actions available are, delete, move, and rename the file. I do have a temporary solution, but it is a pain in the ass and i want a permanent solution. For now i just have to restart my laptop and do the second solution from that wiki and i can get into a world and create a save, etc. but once i exit the game i have to redo all of that to be able to access the save or open a new world. So I would like to not have to keep doing that just to play the game.

i do have cc and mods but i've tested whether this happens without them and it still happens so I know its not my mods/cc that are causing this. I have no clue what to do to solve this and any suggestion will help. My specs are:

processor: 12th gen intel core i7 (2.70 GHz)
Ram: 32 GB of ram
OS: Windows 11
Graphics card: NVidia GeForce RTX 3070 Ti
64 bit processor and OS
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Scholar
#2 Old 25th Jul 2022 at 2:57 PM
I get this error when I have the user folder opened while loading the game. So I close all file explorer windows before starting the game. Could this be the case for you too?
Test Subject
Original Poster
#3 Old 25th Jul 2022 at 9:45 PM
Quote:
Originally Posted by Norn
I get this error when I have the user folder opened while loading the game. So I close all file explorer windows before starting the game. Could this be the case for you too?


I also do that but it doesn't seem to help. but thanks anyways
Mad Poster
#4 Old 25th Jul 2022 at 10:32 PM
I suggest installing through disc and then using the super patcher.

Sanity is overrated.

Nitromon is a type of Pokemon encountered in the Pokemon Nitrome Version series.

There. Mystery solved.
Test Subject
Original Poster
#5 Old 26th Jul 2022 at 2:42 AM Last edited by emilyf337 : 26th Jul 2022 at 6:28 AM.
Quote:
Originally Posted by nitromon
I suggest installing through disc and then using the super patcher.


Ok I have since done this and used the super patch to update to 1.67. First time loading in, it worked. So then i went and added some of my mods to see if it would still work. nope. Same error message. i even made sure all my mods were compatible with 1.67.
Since then i have removed all my mods to see if it was them that caused this but now it still is giving me the error message. So i'm not sure if it is the mods or something else causing this. I also made sure none of my user files were open too.

Edit: i tested it by restarting my laptop and then loading into game (which works) but then trying to load in after quitting to desktop and not restarting (and i hadn't put any mods in either) still gives the error message, even with installing via disc.
A friend suggested that i just use my old laptop just to play sims 3 (and uninstall everything else) which is the only game that isn't working on this new one so i'll probably end up just doing that if i want to play sims 3. sucks that i can't play sims 3 on this laptop i guess but oh well
Mad Poster
#6 Old 26th Jul 2022 at 9:28 AM
Sorry Win 11 is beyond my experience. I can only speculate a few things...

1) has to do with user control? I assume you are the admin on your account? If not you can try right click on the TS3W.EXE and "run as admin." You can permanently make this change by going into property for that file.

2) The 2nd possibility is the files or directory is locked by some sort of anti-virus? So if you have one, make an exception in the virus auto-scanner to skip these Sims file directories.

What bothers me is that after doing the 2nd solution above, which worked, but then immediately upon quitting it doesn't work again. This doesn't seem right, and I wondered perhaps again it has more to do with Windows security. In Windows 7 there is something called "change user account control settings" which I pretty much set it to the bare minimal bottom. This way I don't need permission or do crazy things to say overwrite some files. I presume Win 10 and 11 has something similar.

@igazor

Sanity is overrated.

Nitromon is a type of Pokemon encountered in the Pokemon Nitrome Version series.

There. Mystery solved.
Mad Poster
#7 Old 26th Jul 2022 at 1:22 PM
In addition to maybe anti-virus, is it possible that OneDrive is locking up these files after a while and trying to do some kind of synchronization? OneDrive should not be used to sync the live (being used) TS3 user game folder and it tends to be on by default unless the user uninstalls it or switches it off on new Win 10/11 installs.
Test Subject
Original Poster
#8 Old 26th Jul 2022 at 9:06 PM
Quote:
Originally Posted by igazor
In addition to maybe anti-virus, is it possible that OneDrive is locking up these files after a while and trying to do some kind of synchronization? OneDrive should not be used to sync the live (being used) TS3 user game folder and it tends to be on by default unless the user uninstalls it or switches it off on new Win 10/11 installs.


Thank you! I tried all of this. Disabling one drive fixed the problem! I also made sure to allow sims 3 through windows defender firewall. Thank you very much!
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