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Test Subject
Original Poster
#1 Old 16th May 2022 at 4:13 AM Last edited by BuuberriKat : 20th May 2022 at 4:36 AM.

This user has the following games installed:

Sims 3, Ambitions, Generations, Pets, Seasons, Island Paradise
Sims 3 Won't Launch
I've been having this issue for about a month and a half now. I've tried reinstalling, completely wiping my sims from my computer, changing the sims 3 graphics card text doc, and installing Directx9 but nothing has worked. I'm not sure if its because my specs don't match the sims or if I'm just missing something. Has anyone else had this issue? If you did and solved it, how? I have my specs posted below for anyone who's tech savvy.
Attached files:
File Type: txt  DxDiag.txt (126.0 KB, 10 downloads)
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Top Secret Researcher
#2 Old 16th May 2022 at 7:45 AM
Do you have new hardware? Like an Gen 12 Alder Lake processor? If so, please read here: https://answers.ea.com/t5/Technical...U/td-p/11057820
In this thread a user also posted a workaround for this.
Mad Poster
#3 Old 16th May 2022 at 8:11 PM
Quote: Originally posted by Norn
Do you have new hardware? Like an Gen 12 Alder Lake processor? If so, please read here: https://answers.ea.com/t5/Technical...U/td-p/11057820
In this thread a user also posted a workaround for this.

The OP's dxdiag indicates that this is exactly what the problem is.
Test Subject
Original Poster
#4 Old 17th May 2022 at 1:28 AM
Quote: Originally posted by Norn
Do you have new hardware? Like an Gen 12 Alder Lake processor? If so, please read here: https://answers.ea.com/t5/Technical...U/td-p/11057820
In this thread a user also posted a workaround for this.

I've already tried pretty much everything I've seen on that thread but no luck. I've seen in threads like those that some computers just won't run the game at all bc of the processor, and I'm starting the think that I'm just one of those people now and EA has to put out a fix.
Test Subject
Original Poster
#5 Old 17th May 2022 at 1:29 AM
Quote: Originally posted by igazor
The OP's dxdiag indicates that this is exactly what the problem is.

So they problem is my processor? Is there a way to fix it without buying a new one?
Mad Poster
#7 Old 17th May 2022 at 4:04 AM
Quote: Originally posted by BuuberriKat
So they problem is my processor? Is there a way to fix it without buying a new one?

The known solutions that work for your processor are on that thread. If they are really not working for you, then post to the thread (if you haven't already) for further assistance, indicating exactly what you have already tried.
Test Subject
Original Poster
#8 Old 20th May 2022 at 4:39 AM
Default Thank You!
Thank you to everyone who offered suggestions. I ended up finding a fix, and now the game boots up perfectly again! If anyone wants to know the fix I can link it. Just follow this topic, the fix I used is in here! https://answers.ea.com/t5/Technical...11057820/page/8
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