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Original Poster
#1 Old 28th Jul 2024 at 6:52 PM
Default Last Exception Error
Hello, I need help trying to find my broken mods/cc after the July 2024 update. My game won't load up Create a sim and in game. When i tried to figure it out with the last exception website it shows unknown error. And when I tried to do the 50/50 method I'm still getting the unknown error. Pls Help.

<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>2841a7e266e5d4e666a2cd0b</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-07-25 22:11:13</createtime><buildsignature>Local.Unknown.Unknown.1.107.151.1020-1.300.000.182.Release</buildsignature><categoryid>(AS)widgets.GameTray.controls::ControlPanel</categoryid><desyncid>2841a7e266e5d4e666a2cd0b</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1010: A term is undefined and has no properties.
at widgets.GameTray.controls::ControlPanel/HandleDlcPromoDataResponse()
at olympus.io::CommunicationObject/Dispatch()
at olympus.io::CommunicationManager/SendUIMessage()
at olympus.io::CommunicationManager/CallGameService()
at widgets.GameTray.controls::ControlPanel/GetDlcPromoData()
at widgets.GameTray.controls::ControlPanel/SetUpDLCPromoButton()
at widgets.GameTray.controls::ControlPanel/Initialize()
at olympus.core.widget::WidgetBase/Initialize()
at olympus.core::LayoutManager/LoadWidgetCompleteHandler()
rtim=8237
Client Session Time: 115.60

Num Save Errors: 0

Num Load Errors: 0

Current Game State: 0x96d01090

LoadingScreenActiveFlag: 1

Origin Version: 13,246,0,5759

Modded: True

SystemInfo: Windows 11 10.0.22631 GPU: Intel(R) UHD Graphics igdumdim64.dll 27.20.100.9664, GUID: D7B78E66-C916-11CF-4C56-ACA6BCC2D635

</desyncdata></report>
<report><version>2</version><sessionid>2841a7e266e5d4e666a2cd0b</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-07-25 22:13:52</createtime><buildsignature>Local.Unknown.Unknown.1.107.151.1020-1.300.000.182.Release</buildsignature><categoryid>(AS)widgets.CAS.Customizer::CatalogPanel</categoryid><desyncid>2841a7e266e5d4e666a2cd0b</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1006: SupportsApplyAll is not a function.
at widgets.CAS.Customizer::CatalogPanel/Refresh()
at ()
at widgets.CAS.Customizer::CASCustomizerMain/AlignComponents()
at olympus.core.widget::WidgetBase/Initialize()
at olympus.core::LayoutManager/LoadWidgetCompleteHandler()
rtim=24224
Client Session Time: 115.60

Num Save Errors: 0

Num Load Errors: 0

Current Game State: 0x96d01090

LoadingScreenActiveFlag: 1

Origin Version: 13,246,0,5759

Modded: True

SystemInfo: Windows 11 10.0.22631 GPU: Intel(R) UHD Graphics igdumdim64.dll 27.20.100.9664, GUID: D7B78E66-C916-11CF-4C56-ACA6BCC2D635

</desyncdata></report>
</root>
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#2 Old 29th Jul 2024 at 10:26 PM
Quote: Originally posted by qhostzzone
Hello, I need help trying to find my broken mods/cc after the July 2024 update. My game won't load up Create a sim and in game. When i tried to figure it out with the last exception website it shows unknown error. And when I tried to do the 50/50 method I'm still getting the unknown error. Pls Help.

<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>2841a7e266e5d4e666a2cd0b</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-07-25 22:11:13</createtime><buildsignature>Local.Unknown.Unknown.1.107.151.1020-1.300.000.182.Release</buildsignature><categoryid>(AS)widgets.GameTray.controls::ControlPanel</categoryid><desyncid>2841a7e266e5d4e666a2cd0b</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1010: A term is undefined and has no properties.
at widgets.GameTray.controls::ControlPanel/HandleDlcPromoDataResponse()
at olympus.io::CommunicationObject/Dispatch()
at olympus.io::CommunicationManager/SendUIMessage()
at olympus.io::CommunicationManager/CallGameService()
at widgets.GameTray.controls::ControlPanel/GetDlcPromoData()
at widgets.GameTray.controls::ControlPanel/SetUpDLCPromoButton()
at widgets.GameTray.controls::ControlPanel/Initialize()
at olympus.core.widget::WidgetBase/Initialize()
at olympus.core::LayoutManager/LoadWidgetCompleteHandler()
rtim=8237
Client Session Time: 115.60

Num Save Errors: 0

Num Load Errors: 0

Current Game State: 0x96d01090

LoadingScreenActiveFlag: 1

Origin Version: 13,246,0,5759

Modded: True

SystemInfo: Windows 11 10.0.22631 GPU: Intel(R) UHD Graphics igdumdim64.dll 27.20.100.9664, GUID: D7B78E66-C916-11CF-4C56-ACA6BCC2D635

</desyncdata></report>
<report><version>2</version><sessionid>2841a7e266e5d4e666a2cd0b</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-07-25 22:13:52</createtime><buildsignature>Local.Unknown.Unknown.1.107.151.1020-1.300.000.182.Release</buildsignature><categoryid>(AS)widgets.CAS.Customizer::CatalogPanel</categoryid><desyncid>2841a7e266e5d4e666a2cd0b</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1006: SupportsApplyAll is not a function.
at widgets.CAS.Customizer::CatalogPanel/Refresh()
at ()
at widgets.CAS.Customizer::CASCustomizerMain/AlignComponents()
at olympus.core.widget::WidgetBase/Initialize()
at olympus.core::LayoutManager/LoadWidgetCompleteHandler()
rtim=24224
Client Session Time: 115.60

Num Save Errors: 0

Num Load Errors: 0

Current Game State: 0x96d01090

LoadingScreenActiveFlag: 1

Origin Version: 13,246,0,5759

Modded: True

SystemInfo: Windows 11 10.0.22631 GPU: Intel(R) UHD Graphics igdumdim64.dll 27.20.100.9664, GUID: D7B78E66-C916-11CF-4C56-ACA6BCC2D635

</desyncdata></report>
</root>


If it works when you remove the entire mods folder, then the problem is definitely a mod and you probably just made a mistake while doing the 50/50 method.

If it doesn't, go to C:\Users\[user]\Documents\Electronic Arts\The Sims 4 and move the contents of that folder to a new folder on your desktop. Then, open the game and see if it works. If yes, then return your mods, saves, and tray folder back one by one until it breaks again to figure out where the problem was caused.

If it STILL doesn't work, backup your saves and mods and try repairing or reinstalling the game.
Test Subject
Original Poster
#3 Old 31st Jul 2024 at 10:12 PM
Quote: Originally posted by GhostWitch
If it works when you remove the entire mods folder, then the problem is definitely a mod and you probably just made a mistake while doing the 50/50 method.

If it doesn't, go to C:\Users\[user]\Documents\Electronic Arts\The Sims 4 and move the contents of that folder to a new folder on your desktop. Then, open the game and see if it works. If yes, then return your mods, saves, and tray folder back one by one until it breaks again to figure out where the problem was caused.

If it STILL doesn't work, backup your saves and mods and try repairing or reinstalling the game.


Thanks! This helped
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