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#1 Old 25th Nov 2024 at 6:27 PM
Default Old account has been inactive for more than 3 months and can't access email
I'm trying to regain access to my old account after a long hiatus from MTS, after finally guessing my password right I've been hit with a notice stating that my account has been inactive for more than three months and therefore I will need to change my password through a link that has been sent to the email associated with the account. Problem is - I no longer have access to the email account that I used when signing up and I am effectively locked out of the account for good.

I've had the account since 2009 and it is kind of important to me - is there any way I can change the address associated with the account to regain access? I have a lot of favourited mods and CC that I would love to go back and rifle through, and I'd just like the account back in general.

Thanks heaps for any help anyone can provide! My fingers are crossed!
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#2 Old 25th Nov 2024 at 8:00 PM
@Tashiketh could you help with this please?

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#3 Old 27th Nov 2024 at 10:14 AM
Quote: Originally posted by isobelsunday
I'm trying to regain access to my old account after a long hiatus from MTS, after finally guessing my password right I've been hit with a notice stating that my account has been inactive for more than three months and therefore I will need to change my password through a link that has been sent to the email associated with the account. Problem is - I no longer have access to the email account that I used when signing up and I am effectively locked out of the account for good.

I've had the account since 2009 and it is kind of important to me - is there any way I can change the address associated with the account to regain access? I have a lot of favourited mods and CC that I would love to go back and rifle through, and I'd just like the account back in general.

Thanks heaps for any help anyone can provide! My fingers are crossed!


Please send me an email at admin@modthesims.info - make sure to include the previous accounts information including birthday and old email.
Thanks!

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