I ve a friend who did a lot for me, and i told him to send me the lot catalog file and the custom content, but the problem is that when i put a family into it it loads fine but when i reach in the lot its like there isnt any family, and is still in build/buy mode or as if no sims were there and of course the livemode didnt apear like working =[

what could be this problem? i am not re building it tho.
do you guys think that if there were sims inside and he forgot to send me the characters attached to the lot would be the problem?

thanks for helping me =(

THE PROBLEM WAS FIXED BY ADDING THE MAILBOX BACK!