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Field Researcher
Original Poster
#1 Old 8th Sep 2025 at 2:25 PM

This user has the following games installed:

Sims 3, World Adventures, Ambitions, Late Night, Generations, Pets, Showtime, Supernatural, Seasons, University Life, Island Paradise, Into the Future
Userpresets package not functioning properly!
I don't know if this considered a bug, or a glitch, but I'm asking for help on this one anyway:

Whenever I save, using save as..., then quit, clicking on just exit in my save file(s), my "userpersets.package" file looks normal in my user folder, but whenever I reopen the selected save file, then enter a selected lot, and either open the Create-A-Style tool, or go to wall coverings, and/or floors and ceilings, ALL of my saved walls, saved floors, and saved recolors made with the Create-A-Style tool DO NOT, and I repeat, DO NOT reappear in the game.

BUT, whenever I close the game without saving, while I'm on that same lot, weather I'm in build mode or in buy mode, reopen the game, and return to the lot, the "UN-SAVED" presets, walls, and floors reappeared in the game, as if nothing happened, is anybody else having this problem?



HELP
Instructor
#2 Old 8th Sep 2025 at 11:21 PM
this is an old problem unfortunately, and not just you who's had it. see this thread if it could fix it

https://forums.ea.com/discussions/t...presets/8284718

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Field Researcher
Original Poster
#3 Old 10th Sep 2025 at 3:38 PM Last edited by Train_guy : 15th Sep 2025 at 3:31 PM.
Quote: Originally posted by legacyoffailures
this is an old problem unfortunately, and not just you who's had it. see this thread if it could fix it

https://forums.ea.com/discussions/t...presets/8284718



I think that forgot to mention that this problem (the one that I'm having) ALSO happens whenever I make a fresh new "userpresets.package" file!

Is there a way to go around this problem?
Inventor
#4 Old 11th Sep 2025 at 3:58 AM
It's possible for some mods and bad CC to affect the userpresets file access, too.

Try moving your entire The Sims 3 user folder somewhere else and a new one will regenerate when you start the game. Make some test presets, save and exit, and test for the issue.

If it's working, something problematic is in the old folder that is causing the issue.
If not, you can move on to troubleshooting other kinds of file-access issues like OneDrive or something similar having that file open when the game goes to access it.

thecardinalsims - Cardinal has been taken by a fey mood!
Lab Assistant
#5 Old 15th Sep 2025 at 11:00 PM
It might be luck, and what I'm about to say could be wrong, but my saved presets disappear when I save the game, then quit, but are saved only when I click ' Save and Quit '

Give it a try!
Instructor
#6 Old 16th Sep 2025 at 6:10 AM
Quote: Originally posted by ReenaSims
It might be luck, and what I'm about to say could be wrong, but my saved presets disappear when I save the game, then quit, but are saved only when I click ' Save and Quit '

Give it a try!


Using save and quit is frequently advised against as it overwrites the same save over and over again and sadly eventually usually corrupts a game. It is advised to use save as and renumber each save file so if something corrupts or glitches there are back up saves.
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