Real q why can't super important people at work read or follow instructions? It seems their brains only recognise things directly related to their core activities- everything else? Not real. Then of course they proceed to throw hissy fits when they dont do the 1 very important thing they were asked to do many times and then play the incompetent card. Like uhuh sure, totally, we believe you. (sticks them on the problem person list to be hated forever)

Denying their requests is pretty fun though because like procedure is procedure for a reason so like nothing we can do even if we do know all the secret codes and stuff. I need a new job