I really want to create a world for my sims, but in order to download Create-a-World I have to make an account. I know this question is kind of irrelevant, but I'm sorta frustrated so.....
The problem I'm having is that when I click on register a page pops up and asks me to enter my email address to get started. So I enter my email, but the a message pops up and says 'Welcome back! It looks like you already have an account tied with the email you entered. Please login or retrieve your password below.'
I have never registered before, so I dont know why this message keeps coming up. I've even tried 5 different emails and still the message pops up.
Can someone please help me?

At this point I would go to their "Contact Us" link (https://help.ea.com/contact-us?product=the-sims-3 ) and explain the problem to them. It only took them a couple of hours to help me discover that my husband had registered our game using the account we give to potential spammers rather than the account I thought we were going to be using, which made it rather difficult to log in and register a new EP.

I figured it out, but thanks anyway
Now I ran into another problem. When I click on Create-a-World a message pops up and says 'Game Data could not be found'.
Does this mean I have to save a game in The Sims (I havent played it yet because I want to make the world first) or is it something else?