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- Crashing - Ultimate Collection - Specific apartment sublot crashes on load - other apartments in same building and other lots in neighborhood load fine
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- Crashing - Ultimate Collection - Specific apartment sublot crashes on load - other apartments in same building and other lots in neighborhood load fine
Replies: 2 (Who?), Viewed: 3064 times.
#1
29th Jul 2025 at 7:24 AM
Last edited by mameshiba : 29th Jul 2025 at 5:54 PM.
Reason: adding more details
Posts: 43
Thanks: 307 in 1 Posts
This user has the following games installed:
Sims 2, University, Nightlife, Open for Business, Pets, Seasons, Bon Voyage, Free Time, Apartment Life- Tried loading the lot normally - about 20 seconds into the load, the game crashes and I have to use Task Manager to end the Sims process
- Loaded another family in the same apartment building, different apartment - loads fine, can interact with the problem family just fine
- Loaded another lot in the same neighborhood and used the Sim Blender to summon each member of the family individually to the lot, then move them into the test lot - each family member moved in just fine, with nothing obviously abnormal
- Ran the Hood Checker against my neighborhood and removed any invalid references. Attempted to load the lot again, crashed in the same manner
- Loaded the other family in the same apartment building and attempted to visit the problem family - visiting the problem lot showed that there were no objects in the lot (!!!)
- Removed all CC + saved sims from my game, attempted to load the lot. Still crashed

- Re-added CC and saved sims, attempted to load the lot with boolProp testingCheatsEnabled true - crashed
- Deleted cache files - crashed

- Followed BoilingOil's troubleshooting steps here: https://leefish.nl/mybb/showthread....=38122#pid38122 for the 2nd residential lot experiencing this issue (couldn't package the apartment family) - the game crashed during the packaging, but still created a Sims2Pack file. I installed the packaged lot to my game and placed it in my hood - the house was completely unfurnished...
Some other PC/game specs:
- Ultimate Collection
- Windows 10, GTX 970
- 4 GB patch applied
- Graphics Rule Maker applied
- No CD Patch
- All anticorruption mods listed here are installed, except tombstonemovefix : https://modthesims.info/showthread.php?t=532696
- Multiple other households in the same neighborhood (both apartment and normal houses) worked without issue prior to this
I suspect from my testing that there's something weird with the lot itself and not the family, but I'm not sure what it could be. I took a look at the crash logs and didn't see anything obviously wrong aside from the absurdly high memory usage (I'm guessing something on the lot is failing to load and causing a mem leak, which in turn causes the game to crash?), but hopefully someone here can make sense of it
Exception time: 07/29/2025, at 00:41:09.
Exception code: 0xC0000005 (-1073741819) ACCESS_VIOLATION.
Current thread ID: 9340 (0x0000247c).
Version information:
Application/module path: D:\Program Files\EA Games\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\Sims2EP9.exe
Application/module version name: The Sims 2 EP9
Application/module version: 1.17.0.66
System version: Windows NT 6.0
System memory: 4096 Megabytes total, 4096 Megabytes free.
Application/module configuration: ReleaseSRT
Extra Exception Data:
Shutdown: 0
HostName: FT4ENVQ
MemoryUsage: 711704K
Neighborhood Name: Belladonna Cove
Neighborhood Prefix: E001
Lot Name: Parkview Condominiums 18
Family Name: Cooke
Extra Exception Data End:
Exception module: D:\Program Files\EA Games\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\Sims2EP9.exe.
Exception address: 0x01ec3c17. Section:Offset: 0x0e:0x0006bc17.
Registers
EAX: 45b5f530
EBX: 014786d0
ECX: 3f53c000
EDX: 00000051
ESI: 45b5f4e0
EDI: 00000050
CS:EIP: 0023:01ec3c17
SS:ESP: 002b:0351f534 EBP:0351f540
DS:002b ES:002b FS:0053 GS:002b
Flags: 00010202
Loaded Modules
Address Size Module Path
----------------------------------------------------------------------------------------------
0x00400000 46208224 Sims2EP9.exe D:\Program Files\EA Games\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\Sims2EP9.exe
0x77560000 1720320 ntdll.dll C:\Windows\SYSTEM32\ntdll.dll
0x76970000 983040 KERNEL32.DLL C:\Windows\System32\KERNEL32.DLL
0x77310000 2330624 KERNELBASE.dll C:\Windows\System32\KERNELBASE.dll
0x711d0000 671744 apphelp.dll C:\Windows\SYSTEM32\apphelp.dll
0x58150000 2641920 AcLayers.DLL C:\Windows\SYSTEM32\AcLayers.DLL
0x75aa0000 782336 msvcrt.dll C:\Windows\System32\msvcrt.dll
0x75900000 1687552 USER32.dll C:\Windows\System32\USER32.dll
0x77180000 98304 win32u.dll C:\Windows\System32\win32u.dll
0x75880000 143360 GDI32.dll C:\Windows\System32\GDI32.dll
0x76c60000 946176 gdi32full.dll C:\Windows\System32\gdi32full.dll
0x76af0000 503808 msvcp_win.dll C:\Windows\System32\msvcp_win.dll
0x76d90000 1179648 ucrtbase.dll C:\Windows\System32\ucrtbase.dll
0x76120000 6135808 SHELL32.dll C:\Windows\System32\SHELL32.dll
0x758b0000 299008 SHLWAPI.dll C:\Windows\System32\SHLWAPI.dll
0x77050000 614400 OLEAUT32.dll C:\Windows\System32\OLEAUT32.dll
0x75cf0000 2621440 combase.dll C:\Windows\System32\combase.dll
0x76700000 770048 RPCRT4.dll C:\Windows\System32\RPCRT4.dll
0x75440000 4431872 SETUPAPI.dll C:\Windows\System32\SETUPAPI.dll
0x767c0000 241664 cfgmgr32.dll C:\Windows\System32\cfgmgr32.dll
0x76f30000 102400 bcrypt.dll C:\Windows\System32\bcrypt.dll
0x71050000 102400 MPR.dll C:\Windows\SYSTEM32\MPR.dll
0x66680000 12288 sfc.dll C:\Windows\SYSTEM32\sfc.dll
0x70090000 512000 WINSPOOL.DRV C:\Windows\SYSTEM32\WINSPOOL.DRV
0x76bd0000 552960 shcore.dll C:\Windows\System32\shcore.dll
0x71040000 61440 sfc_os.DLL C:\Windows\SYSTEM32\sfc_os.DLL
0x6e500000 487424 AcSpecfc.DLL C:\Windows\SYSTEM32\AcSpecfc.DLL
0x76eb0000 512000 ADVAPI32.dll C:\Windows\System32\ADVAPI32.dll
0x75bc0000 487424 sechost.dll C:\Windows\System32\sechost.dll
0x75fd0000 929792 ole32.dll C:\Windows\System32\ole32.dll
0x753d0000 405504 WS2_32.dll C:\Windows\System32\WS2_32.dll
0x75c40000 716800 COMDLG32.dll C:\Windows\System32\COMDLG32.dll
0x76d50000 151552 IMM32.dll C:\Windows\System32\IMM32.dll
0x713d0000 135168 SspiCli.dll C:\Windows\SYSTEM32\SspiCli.dll
0x6fed0000 577536 COMCTL32.dll C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.19041.5915_none_c0e25e8c38b8dd0c\COMCTL32.dll
0x6b9f0000 602112 mscms.dll C:\Windows\SYSTEM32\mscms.dll
0x714d0000 151552 USERENV.dll C:\Windows\SYSTEM32\USERENV.dll
0x70230000 163840 WINMM.dll C:\Windows\SYSTEM32\WINMM.dll
0x6e410000 954368 DDRAW.dll C:\Windows\SYSTEM32\DDRAW.dll
0x6e030000 155648 dwmapi.dll C:\Windows\SYSTEM32\dwmapi.dll
0x57cf0000 2736128 msi.dll C:\Windows\SYSTEM32\msi.dll
0x6e000000 49152 ColorAdapterClient C:\Windows\SYSTEM32\ColorAdapterClient.dll
0x75280000 61440 kernel.appcore.dll C:\Windows\SYSTEM32\kernel.appcore.dll
0x60b80000 806912 dxgi.dll C:\Windows\SYSTEM32\dxgi.dll
0x712e0000 28672 DCIMAN32.dll C:\Windows\SYSTEM32\DCIMAN32.dll
0x70010000 475136 uxtheme.dll C:\Windows\system32\uxtheme.dll
0x6acf0000 1646592 d3d9.dll C:\Windows\SYSTEM32\d3d9.dll
0x75270000 32768 VERSION.dll C:\Windows\SYSTEM32\VERSION.dll
0x743a0000 6389760 windows.storage.dl C:\Windows\SYSTEM32\windows.storage.dll
0x71180000 139264 MSVFW32.dll C:\Windows\SYSTEM32\MSVFW32.dll
0x711b0000 110592 AVIFIL32.dll C:\Windows\SYSTEM32\AVIFIL32.dll
0x69850000 520192 DSOUND.dll C:\Windows\SYSTEM32\DSOUND.dll
0x75320000 278528 powrprof.dll C:\Windows\SYSTEM32\powrprof.dll
0x74370000 151552 Wldp.dll C:\Windows\SYSTEM32\Wldp.dll
0x61930000 102400 MSACM32.dll C:\Windows\SYSTEM32\MSACM32.dll
0x61910000 118784 winmmbase.dll C:\Windows\SYSTEM32\winmmbase.dll
0x74aa0000 53248 UMPDC.dll C:\Windows\SYSTEM32\UMPDC.dll
0x6b0a0000 1748992 DbgHelp.dll C:\Windows\SYSTEM32\DbgHelp.dll
0x712b0000 176128 dbgcore.DLL C:\Windows\SYSTEM32\dbgcore.DLL
0x76a80000 24576 psapi.dll C:\Windows\System32\psapi.dll
0x75b60000 389120 bcryptPrimitives.d C:\Windows\System32\bcryptPrimitives.dll
0x6b8f0000 921600 rasapi32.dll C:\Windows\SYSTEM32\rasapi32.dll
0x6fe00000 180224 rasman.dll C:\Windows\SYSTEM32\rasman.dll
0x77100000 516096 clbcatq.dll C:\Windows\System32\clbcatq.dll
0x697e0000 438272 MMDevApi.dll C:\Windows\System32\MMDevApi.dll
0x70260000 167936 DEVOBJ.dll C:\Windows\System32\DEVOBJ.dll
0x67170000 1269760 AUDIOSES.DLL C:\Windows\SYSTEM32\AUDIOSES.DLL
0x71170000 61440 resourcepolicyclie C:\Windows\SYSTEM32\resourcepolicyclient.dll
0x76800000 868352 MSCTF.dll C:\Windows\System32\MSCTF.dll
0x611f0000 630784 nvldumd.dll C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_0afec3f2050014a0\nvldumd.dll
0x6f6c0000 57344 msasn1.dll C:\Windows\SYSTEM32\msasn1.dll
0x6fe80000 155648 cryptnet.dll C:\Windows\SYSTEM32\cryptnet.dll
0x76f50000 1044480 CRYPT32.dll C:\Windows\System32\CRYPT32.dll
0x71ef0000 40960 cryptbase.dll C:\Windows\SYSTEM32\cryptbase.dll
0x70120000 1048576 drvstore.dll C:\Windows\SYSTEM32\drvstore.dll
0x76a90000 364544 wintrust.dll C:\Windows\System32\wintrust.dll
0x76a60000 102400 imagehlp.dll C:\Windows\System32\imagehlp.dll
0x71f40000 77824 CRYPTSP.dll C:\Windows\SYSTEM32\CRYPTSP.dll
0x71f00000 200704 rsaenh.dll C:\Windows\system32\rsaenh.dll
0x5e990000 27865088 nvgpucomp32.dll C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_0afec3f2050014a0\nvgpucomp32.dll
0x5cc30000 30773248 nvd3dum.dll C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_0afec3f2050014a0\nvd3dum.dll
0x6e390000 495616 dxdiagn.dll C:\Windows\System32\dxdiagn.dll
0x6e370000 110592 d3d12.dll C:\Windows\System32\d3d12.dll
0x60d10000 1966080 d3d11.dll C:\Windows\System32\d3d11.dll
0x6e360000 57344 WMICLNT.dll C:\Windows\System32\WMICLNT.dll
0x71600000 53248 wbemprox.dll C:\Windows\system32\wbem\wbemprox.dll
0x71610000 458752 wbemcomn.dll C:\Windows\SYSTEM32\wbemcomn.dll
0x715f0000 65536 wbemsvc.dll C:\Windows\system32\wbem\wbemsvc.dll
0x71520000 827392 fastprox.dll C:\Windows\system32\wbem\fastprox.dll
0x71500000 98304 amsi.dll C:\Windows\SYSTEM32\amsi.dll
0x72e40000 110592 profapi.dll C:\Windows\SYSTEM32\profapi.dll
0x6ac60000 565248 MpOav.dll C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.25060.7-0\X86\MpOav.dll
0x6dfe0000 73728 DEVRTL.dll C:\Windows\SYSTEM32\DEVRTL.dll
0x6dfc0000 94208 SPINF.dll C:\Windows\SYSTEM32\SPINF.dll
0x6feb0000 122880 gpapi.dll C:\Windows\SYSTEM32\gpapi.dll
0x622a0000 1495040 D3D12Core.dll C:\Windows\System32\D3D12Core.dll
0x61120000 180224 dxcore.dll C:\Windows\SYSTEM32\dxcore.dll
0x53be0000 53182464 nvwgf2um.dll C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_0afec3f2050014a0\nvwgf2um.dll
0x5cab0000 913408 nvppe.dll C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_0afec3f2050014a0\nvppe.dll
0x6dfa0000 131072 D3DSCache.dll C:\Windows\SYSTEM32\D3DSCache.dll
0x60930000 1642496 twinapi.appcore.dl C:\Windows\SYSTEM32\twinapi.appcore.dll
0x52b60000 17256448 igd10um32xe.DLL C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_58f71ae65c958b28\igd10um32xe.DLL
0x58d80000 995328 Windows.UI.dll C:\Windows\System32\Windows.UI.dll
0x6aba0000 757760 TextInputFramework C:\Windows\System32\TextInputFramework.dll
0x65420000 970752 InputHost.dll C:\Windows\System32\InputHost.dll
0x652d0000 471040 WindowManagementAP C:\Windows\System32\WindowManagementAPI.dll
0x6ab00000 634880 CoreMessaging.dll C:\Windows\System32\CoreMessaging.dll
0x6a880000 2617344 CoreUIComponents.d C:\Windows\System32\CoreUIComponents.dll
0x742b0000 786432 PROPSYS.dll C:\Windows\System32\PROPSYS.dll
0x6a7a0000 905216 wintypes.dll C:\Windows\SYSTEM32\wintypes.dll
0x713a0000 167936 ntmarta.dll C:\Windows\SYSTEM32\ntmarta.dll
0x60ef0000 1462272 dcomp.dll C:\Windows\SYSTEM32\dcomp.dll
0x0c9e0000 360448 ijl15.dll D:\Program Files\EA Games\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\ijl15.dll
0x69790000 32768 avrt.dll C:\Windows\SYSTEM32\avrt.dll
0x5cb90000 610304 TextShaping.dll C:\Windows\SYSTEM32\TextShaping.dll
Call stack:
0x000e:0x0006bc17 D:\Program Files\EA Games\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\Sims2EP9.exe struct PFNAPI_DATA_TYPE CDAPFN0506_cTSCommonCOMDirector__OnStart() + 10863935
0x000e:0x0007f512 D:\Program Files\EA Games\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\Sims2EP9.exe struct PFNAPI_DATA_TYPE CDAPFN0506_cTSCommonCOMDirector__OnStart() + 10944058
0x0001:0x0000d949 D:\Program Files\EA Games\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\Sims2EP9.exe.
Stack data: (ESP is 0x0351f534)
0x0351f3b4 44a5b845 00000000 84f45103 00000000 00000000 04000000 00000080 00000000
0x0351f3d4 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0351f3f4 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0351f414 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0351f434 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0351f454 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0351f474 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0351f494 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0351f4b4 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0351f4d4 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0351f4f4 00000000 00000000 00000000 00000000 00000000 00000000 00000000 8885b845
0x0351f514 20000000 2d000000 14bf9830 38f55103 35124000 54f55103 c0fb4000 c08b4701
0x0351f534 f0027430 d0864701 4085b845 54f55103 1275ed01 00c0533f 0c000000 c08b4701
0x0351f554 94f55103 49e94000 e8f4b545 66f44b00 e8f4b545 cafde500 f0027430 14f75103
0x0351f574 4085b845 00000000 6cf55103 64ef5103 b4f55103 4ccfe500 30a02901 00000000
0x0351f594 00000000 ee6ba100 38f75103 0c000000 01000000 5af44b00 0cf75103 14f75103
0x0351f5b4 ccf55103 69bb1701 01000000 46c1a500 6485b845 0cf75103 d4f85103 7efd1701
0x0351f5d4 00000000 67e0a500 90e4581a 8ce4581a f0027430 02000000 00000e05 70ec0130
0x0351f5f4 48000000 f888b845 4085b845 30000000 d4da7530 03000000 0ca0872c 4c56bc23
0x0351f614 00000e42 00003841 00004040 00000000 f8f65103 f0027430 208ab845 4d8ab845
0x0351f634 4e8ab845 01000000 10000000 582b4431 08bf9830 20bf9830 30f3ae19 01000000
0x0351f654 00000000 00000000 00000000 f888b845 14bf9830 15000000 390e006f d8f3542e
0x0351f674 f0462f01 40a3b845 6da3b845 6ea3b845 00000000 98d0a145 f8f65103 00000000
0x0351f694 f8f65103 f0462f01 f884b845 0885b845 0b85b845 00000000 00000e42 00003841
Instruction data: (EIP is 0x01ec3c17)
0x01ec3b97 08 83 4e 04 04 89 4e 0c 89 30 e9 a4 01 00 00 f6 c2 02 0f 85 4a 01 00 00 8d 04 3e 8d 0d fc 47 f3
0x01ec3bb7 01 ff 89 94 0f 00 00 0f 84 1e 8e 5e fe 8b 48 04 83 e1 f8 f6 c2 01 89 4d 08 75 45 8d 0d be a9 f3
0x01ec3bd7 01 81 e9 28 52 00 00 ff 09 0f 84 85 c8 60 fe 8b 0e 2b f1 03 f9 ff 0d 9d 57 f3 01 0f 84 28 b8 67
0x01ec3bf7 fe 8b cf 83 c9 01 89 4e 04 89 38 8b 4e 08 8b 56 0c 89 51 0c 8b 4e 0c 8b 56 08 89 51 08 8b 4d 08
0x01ec3c17 f6 44 08 04 01 74 08 83 60 04 fe 89 38 eb 40 8b 48 08 ff 0d a3 57 f3 01 0f 84 35 b5 67 fe 8b 50
0x01ec3c37 0c 03 7d 08 89 51 0c 8b 48 0c 8b 50 08 89 51 08 8d 0d e9 9c f3 01 81 e9 40 45 00 00 ff 09 0f 84
0x01ec3c57 9f 28 07 00 8b cf 83 c9 01 89 4e 04 89 3c 3e 8b 8b 40 04 00 00 3b f1 74 18 3b c1 74 14 8d 43 30
0x01ec3c77 8b 48 0c 89 46 08 89 4e 0c 89 70 0c 89 71 08 eb 20 57 56 8b cb 89 b3 40 04 00 00 68 a8 3c ec 01
Thanks to anyone who's read this far! I'm not sure if anyone else has had this problem and has any suggestions on what I can try to fix it. I'm comfortable enough with SimPE and any other debug tools to try and salvage this lot or get more information! I think the easiest fix for this issue would be moving out the family and placing them in a different lot, but curious about what went wrong with the original lot that's causing it to crash so I can avoid it in the future. I think both of these problem lots are two of my oldest households, both with a few gravestones/urns and custom paintings by someone long deceased.
#2
31st Jul 2025 at 2:43 PM
Are you able to move the families out of the lot from hood view? That should delete the apartment sublot.
I will choose a path that's clear- I will choose free will
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Simpeople and Me Archive- 11Dots Archive- My Sims World Archive- Adele Archive- Sims 1 Archive Simblr Dead Sites- please add your stuff!
-RUSH- -RADIO- -EON- -ARCHIVES- -OMFG-
Simpeople and Me Archive- 11Dots Archive- My Sims World Archive- Adele Archive- Sims 1 Archive Simblr Dead Sites- please add your stuff!
#3
9th Aug 2025 at 10:03 PM
Posts: 43
Thanks: 307 in 1 Posts
Quote: Originally posted by simsample
| Are you able to move the families out of the lot from hood view? That should delete the apartment sublot. |
Whoops, forgot to check this thread - yes! I tested moving the family out and into a random empty house and it was fine. Thanks for the suggestion!
I'm gonna shop around for some nice prebuilt houses here so I can play them again. I'll do this for now, but I'm really curious what caused this in the first place
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